About Us

Bright Start nursery is an Ofsted Good rated childcare facility, based in Plumstead

The nursery is run by the charity Home-start Greenwich which supports families with children under 5 and therefore have a wealth of experience in the welfare of young children. Home-start Greenwich took over the nursery in September 2016 and we continue to make improvements to the service we provide and will continue to do so.

We are also very accessible by public transport links and provide a happy safe environment where children can play, grow, learn and be themselves.

Offering year round care and have space for 56 children and attendance can be on a full week or full day basis. We are also happy to take children who are eligible for Early Years funding.

From September 2017 we will be incorporating the 30 hours free funding into our nursery offer.


About us

Bright Start Open Day

Info for Parents

Current Nursery Fees


Age Group Full Day 8am-6pm Am Session 8am-1pm or Pm Session 1pm-6pm Extra Hour (note this is in emergencies only)
0-2 Babies £55.00 £34.50 £8.00
Toddler & Pre-School £53.00 £28.50 £8.00
Additional Charges
Late Pick up charge £7.50 per 15 minutes
Late payment charge £10 or 10% (whatever is highest) if monthly invoice not paid by month end
Admin Charges (additional paperwork) £10.00 per item – for example change of days, requests for additional days
Meal Charge for 30 Hours Funding £2.00 per day subject to child using full 30 hours of funding else pro rata

Settling in policy

We would like to welcome you and your child to Bright Start Nursery, We hope that you get to know us and have a happy and successful time with the nursery. We look forward to getting to know you.

Please note that throughout this policy we refer to you as being the person who holds parental responsibility for the child starting nursery.

Children settle into Nursery in lots of different ways. Some children will confidently move into the Nursery Room as soon as they come in. Other children may be nervous and anxious about leaving their beloved parent. Most children will be somewhere in between.

Please be reassured and try not to worry if your child experiences difficulties – it is a very normal part of a child’s development to be anxious, nervous or angry about starting nursery. We also recognise that many parents will find this a difficult and sometimes upsetting process. We hope that we can use our experience to support you and your child in whatever way suits you.

The settling in period is this time when you are here with your child in the Nursery/Centre. It is a time for your child to get to know his or her key person - with the reassurance of having you here too. As the relationship develops, your child will be able to trust that:

 the key person and the other staff in the nursery are able to meet her or his needs

 they can be helpful, comforting and deal positively with any problems

 they can provide interesting experiences which make it worthwhile to come to Nursery.

The settling in process gives you a chance to find out:

 what type of nursery this is

 how the staff work

 what kinds of experiences we offer to the children.

You will be able to see how we:

 play with children

 talk with them

 have fun together

 set boundaries for children

 deal with difficult behaviour.

You are always welcome to ask about how we work and how we deal with particular situations.

In our experience the settling in period takes about a week (although it will vary greatly from one child to another). Our aim is to settle children in at their own pace – when children are ready to move away from their parents, we will encourage and support this. We have found that in the long run, this means more settled and happier children – and parents! The process often goes like this:

 Your child spending time in the Nursery room with you. During this time, you are available to support your child, to ease the transition for your child from home to Nursery, and to help staff get to know your child. Staff will help your child to get to know where things are in the rooms, how to get a snack etc. At this stage it might be best to be available to your child but not too interesting! In other words, it might be best to avoid getting deeply involved in your child’s play at this time. This allows members of staff to make a judgement about engaging your child in experiences. However, you are the parent and we will support you in judging how to handle this for the best. We are aware that both you and your child may be feeling stress at some points, and your child may not appear to be on “best behaviour”. Please don’t worry about this – it is all part of the process. As adults, if we try to relax as much as possible and remain confident, this will help the children.

 Your child spending time in the Nursery room whilst you are in another part of the Centre. It will be up to you and the key person to discuss when your child is ready for this step. This means that your child has the opportunity to explore the nursery room and have her or his needs met by the key person and the rest of the staff. This might be for quite a short period of time at first, and then for longer stretches of time. If you have younger children with you, then we have spaces for them to play, too. It is very important that you say clearly to your child that you will be leaving the nursery room. It’s tempting to nip out when your child is busy, but if your child turns round a few minutes later to find you have unexpectedly gone, she or he may be really distraught. It is essential that you do not leave the Centre without talking with your key person first.

 Finally, it is for you to judge – with the support of the key person – when your child is ready to be left in the Nursery with the staff. Your child might be very sad at the moment of parting, but if the settling in process has gone well she or he will be able to manage this with the support of the key person and other members of staff. If your child continues to be upset after you have gone, please be reassured that we would contact you and would not put your child through an ordeal. It is still important for you to say goodbye to your child clearly, so that your child knows what is going on and can express how he or she feels about it. Some parents find it easiest to set a limit on how long they will stay at dropping-off time, for example “I’ll read two books with you and then it will be time for me to go.” It is up to you how you manage this, but please do ask for support or advice if it will be helpful. It is not uncommon for a child to settle very well into the nursery, and then unexpectedly a few weeks later to find it difficult to come in. This might be for any one of a variety of reasons, and again we will offer our support or help if you would like it.

 At any stage of the process – if you would like to talk to someone, or need ideas, or support, or help … then please talk to your key person or the Head or Deputy of the Nursery Centre. It is best to arrange to do this in a private space – not in front of your child.

As a staff, we are committed to working closely and supportively with parents and carers. We look forward to developing a relationship with you.

Please let us know if you find this leaflet helpful - or if you would like to suggest changes to it. Most of our best learning comes through getting feedback from parents and carers.

In addition to the process of settling your child there is also a practical part of settling in which needs to be completed – filling in forms. Please note to do this the parent /carer who holds parental responsibility for the child will need to stay with the child and complete all paperwork on the child’s first day at nursery. Also bring with you sufficient information to give us answers to the following questions:

1. Payment

a. Deposit needs to be paid and receipt given

b. First months fees need to be paid and receipt given.

c. Direct debit needs to be set up for future payments.

2. Emergency Contacts

a. Emergency contacts are used rarely. They can be used if your child is ill and you are needed to come and collect them or if they have an accident that you need to be made aware of. This will be prioritised as parents/carers first followed by the two emergency contacts that you provide. We must have two additional contacts – these can be family members or friends. The ideal is that they live close to your home and/or the Centre. We need their full address and phone number details.

3. Doctor

a. In case we need to verify any information with them.

4. Health Visitor

5. Birth Certificate

6. Full profile of your child

a. We need to learn about your child, what they like, dislike, what their routines are, whether they sleep in the day or not.

b. Medical profile in terms of allergies, regular medication, illness or medical problems that might arise when they are in the Nursery.

This information then enables us to:

1. Know more about your child

2. Update our database

3. Ensure that we have emergency contact details to hand in case they are needed urgently.

4. Advise all staff of any medical conditions or allergies

5. Advise the kitchen of any allergies

6. Process payment

7. Ensure that the correct deposit will be returned to you when your child leaves.

Date last reviewed: April 2017

Next review: April 2019

Safeguarding Statement

Here at Home-start Greenwich we have a legal duty to safeguard children and promotes and to promote their welfare.

We do this by:

• Observing children

• Providing an environment in which children, young people and vulnerable adults feel safe, secure, valued and respected; confident to talk openly and sure of being listened to

• Providing suitable support and guidance so that children, young people and vulnerable adults have a range of appropriate adults whom they feel confident to approach if they are in difficulties

• HS-G use learning to provide opportunities for increasing self awareness, self esteem, assertiveness and decision making so that young children, young people and adults have a range of contacts and strategies to ensure their own protection and understand the importance of protecting others

• Working with parents and responsible adults to build an understanding of the HS-G responsibility to ensure the welfare of all children and vulnerable adults, including the need for referral to other agencies in some situations, this includes early help and family support.

We will always talk with you about your child’s and your safety, welfare and wellbeing. If we have concerns about these we will talk with you and together we may talk to other services.

If we have more serious concerns we are legally bound to talk with children’s or adults social care – this may be without your knowledge or consent.

The staff and members of the board of Trustees for Home-start Greenwich take seriously our responsibility to promote the welfare and safeguard all the children and young people entrusted to our care.

The designated Person for Safeguarding who has overall responsibility for Safeguarding practice in the Organisation is Joan Edwards. In her absence the Chief Executive Office, Dawn Brown, or in both their absences the Nursery Manager should be reported to.

At our Bright Start Nursery the named person is the Deputy Nursery Manager, Amanda Stanlick , and in her absence the HS-G Contracts Manager Sheila Jones.

Please talk with a member or staff if you have any questions or concerns about this statement or wish to have more information.

Meet the Team

Coming soon!

Food & Nutrition


1. To provide guidelines in order to ensure that all staff can work together to create a harmonious, settled and enjoyable lunch time setting for all children.

2. To ensure consistency of approach by staff.

3. To facilitate good communication and a caring community based on mutual respect and understanding of individual’s needs experiences and cultures.


1. To build on an individual’s own eating experience and establish healthy eating habits.

2. To give individuals confidence to participate in the lunch time setting.

3. To provide a social setting and help extend children’s interpersonal skills including those of communication. Children should be encouraged to talk about and share their experiences.

4. To give all staff the opportunity to put into practice the centres policies especially behaviour management and Equality and Diversity

5. To promote children’s independence and decision making skills.

6. To give children the opportunity of laying a table and the learning experiences associated with this activity. For example, counting how many knives are needed or how many more cups are required

Getting ready for lunch:

1. Meal times are served in a ‘family service’ way. No child should be hurried.

2. At 11.30am midday meal supervisor starts getting tables ready for lunch with the children. Each day two children lay the tables with the Meal Time Supervisor. Each child has a place mat which will be colour coded according to a child’s dietary requirements .This provides a good opportunity for the float member of staff to do observations or support children in laying tables. At 11.40am the children and staff wash their hands for lunch with a practitioner.

Tables are laid and we aim to have no more than eight children at one table. At least one nursery team member sits at each table. The Mid Day Meals Supervisor also has a place at the table but is responsible for serving the food etc from the trolley and assisting children in hand washing. When nursery team members change after their breaks they must communicate any issues about particular children that may have arisen.

3. Serving and eating arrangements:

Adults generally serve the main dish if the food or container maybe too hot, having asked children how much they want. Children should be encouraged to taste all foods. Children serve themselves with all vegetables, salad and accompanying dishes, with adults guiding them. Children should be encouraged to try a tiny bit but no child should be forced to eat their dinner.

Once children have settled into having lunch, at nursery, and staff get to know individuals, children’s preferences should be respected. For example, if it is known, by staff, that a child dislikes carrots there is no point in insisting that the child has a piece of carrot.

No child should be made to eat or forced to eat up everything. If a child is refusing to eat this should be noted and discussed at a convenient time (not in front of the child) with the child’s key person. They, in turn, will discuss with the parent/carer and, if necessary the SMT.

We will respect children’s choices. Staff should be aware and sensitive to children’s cultural, religious and home eating experiences. For example, not all cultures use a fork or knife.

Children will be encouraged to use the cutlery provided when they are ready. When children first start having lunch, they should be allowed to use what they are used to eating with at home; this may be a spoon, for example, until they feel happy to use a fork and knife.

Children are allocated specific coloured plates and cups in accordance with their dietary requirements, for example Blue – No allergies, Green – Vegetarian, Yellow – No dairy

4. Seconds

Staff will try to encourage a balanced diet depending on individual needs and circumstances. Seconds are allowed and children who have eaten all their dinner should be offered second helpings of whatever is available.

5. Clearing plates

Staff will indicate and support children to scrape their plates at an appropriate time. The meals supervisor will clear all plates, dishes etc to the trolley.

Before pudding staff will ensure that tables are clear of food debris, plates and cutlery. During this time the meals supervisor will return equipment to the kitchen and distribute puddings to the tables.

6. Pudding

Staff serves hot main pudding asking children how much they want. Children serve themselves with all other puddings. Those children who finish may have second helpings of whatever pudding is left over.

7. Drink

Water is offered during meal times and a jug of water should be on the table at all times so that children can have a go at helping their selves if they wish. If the children do not wish to pour their water the member of staff at the table should make sure all children have a drink.

8. End of Lunch Time

Children will scrape their bowls as above.

Slow eaters should be left to finish their meal.

A practitioner will then supervise the Children in the bathroom whilst they wash their hands and face. Children then go out side to play whilst the meal supervisors clear the tables. Staff should deploy themselves to one of the following area; bathroom, coats, or outside all areas must be covered.

Meal supervisors clear the tables, trolley etc the tablecloths are shaken to remove food debris and put in the washing machine which is then switched on. The floor needs to be swept and mopped and table tops and chairs wiped ready for the afternoon session.

Once all jobs are complete the lunch time supervisor will work with a member of staff so that they can set up all areas of the room for the afternoon session.

The priority over lunchtime must be with the children, the late lunch member of staff should not start cleaning until 12.30pm.

The same procedures apply at Teatime.

Date last reviewed: October 2016

Next review: October 2018

About us

Contact Us


Where to Find Us

6 Purrett Road
SE18 1JW


0208 317 6960